Wal-Mart Takes on the Geek Squad
I'm willing to bet than not to many of the Maximum PC readership make regular use of the Geek Squad, but at the very least, they help take some of the burden off us from "friends who are our friends simply because we know how to fix computers". With little in the way of competition, the Geek Squad has been making a killing setting up routers and HDTV's, but Wal-Mart is stepping in, and they are looking for a piece of the action.
Very little is known about the Wal-Mart branded tech team, but we do know that it is being offered in partnership with N.E.W. Customer Service Companies, and should be starting up sometime before the holiday. The service plans will be sold on prepaid cards ranging from $99 to $399, and each installation will include a consultation and tutorial.
Wal-Mart's non technical audience might make this initiative a hit, but then again, Wal-Mart customers can also be known for being a bit on the thrifty side. Do they have what it takes to compete with Best Buy?
Tagged with: geek squad • tech-support • wal-mart
Filed under: News
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